Return And Refund Policy

At Happy Kids, we strive to ensure your complete satisfaction with every purchase. If you receive a damaged product, you may return it for a full refund or exchange within 15 days of delivery. Please follow the steps below to initiate the return process:

1. Contact our customer service team at thehappykids.co@outlook.com or  WhatsApp At 03219962708 to report the damage and request a return authorization.
2. Provide details about the damage, including photographs if possible, to expedite the process.
3. Once your return request is approved, you will receive instructions on how to return the item.
4. Ensure the product is securely packaged for return shipping to prevent any further damage.
5. Once we receive the returned item, we will inspect it to verify the damage and process your refund or exchange accordingly.

Please note the following terms and conditions:

• Returns are only accepted for items that are damaged upon receipt.
• Items must be returned in their original packaging, with all accessories included.
• Refunds will be issued to the original form of payment within 3 business days after the return is processed.
• Exchanges are subject to product availability. If the requested item is out of stock, a refund will be issued instead.
• Shipping fees are non-refundable, and the customer is responsible for return shipping costs unless the return is due to our error.

For any questions or assistance with your return, please don't hesitate to contact our customer service team. Thank you for choosing Happy Kids!